Order / Option Questions
Q: What size vanes do your headrails accept?
A: All of our headrails are for standard 3 ½” vanes.
Q: Are mounting brackets included with my order?
A: Yes, mounting brackets are included – choose either Outside Mount (wall mount), or Inside Mount (ceiling mount).
Q: When my vanes are attached to your headrail, how much further down will they hang?
A: They will hang down an extra 1 ½”, which is fairly standard. Mounting brackets add an extra 1/8” to how far the vanes will hang, which is also fairly standard. This size can vary slightly, so please allow for 1/8″ tolerance.
Q: Do I need to tell you how many vanes I have?
A: No, we will build your headrail with the standard amount of vanes based on the width of the headrail. After you choose the headrail options a note will pop up to indicate how many vanes that headrail will have. To see how many vanes that will be, go to any product page and click on the Vane Carrier Charts tab.
Q: What vane hole size / shape is needed for my vanes to attach to the vane carriers on your headrail?
A: Our vane carriers (on the headrail) are standard and require a standard rectangle hole found on most vertical vane slats. The hole is approximately 1/4″ from top and is 5/16″ wide and 1/8″ high. Slight variations within 1/16th of an inch, either way, are acceptable.
Q: Do I need to tell you what side I need the control on?
A: No, our headrails are the same on the front and back face, so they can be installed either way.
A: Both are high quality headrails from Graber. The main differences are, the Super-Vue has a bigger rail and components and is considered more commercial. The Ultra-Vue is slimmer, with a tighter carrier stem spacing for maximum view when vanes are drawn open.
Q: Can I order a headrail that stacks to one side, and have the control on the other?
A: Yes, we can do that! It’s called a reverse, or opposite stack. It is fairly rare, so that’s why we don’t put it in the order process. Under the order options on each headrail order page, you will make the Control Side opposite from the Vane Stack Location.
Q: Can I order the controls different that your standard choices?
A: Yes! Please include a note under ‘Order Notes’ during the checkout process.
Q: Will my existing valance fit on your headrail?
A: If you have a standard Channel Panel Valance, or a Dust Cover Valance, we offer valance clips you can purchase at the time you order for our Standard Headrail. For the Super-Vue and Ultra-Vue headrail, we send out appropriate valance clips based on the type of mount. In either case, we DO NOT guarantee that any of these clips will attach to your valance. If you have any questions or need mounting advice, please send us pictures and your questions by visiting out Contact Page – CLICK HERE
If you need other blind parts, please visit Fix My Blinds – CLICK HERE
Production / Shipping Questions
Q: How long will it take to receive my headrail?
A: Once the order is placed, you can expect to receive your headrail in 7 – 14 business days. For more shipping information, click here.
Return / Replace / Warranty Questions
Q: What is your return / replacement policy?
A: We have a straightforward return / replacement policy along with a generous policy for mis-ordered items. Please click here to view our return policy.
Q: Do your headrails have a warranty?
A: Yes, they do! Please click here to view our warranty.
Operation / Install Questions
Q: How do I keep the slats on my vertical blind from becoming mis-aligned?
A: Always remember to tilt the slats open before you retract your vertical blind. Also, it’s important to keep the blind open when the door or window is open. If it’s left closed, the wind can catch it and break or mis-align slats.
Q: How do I remove the vanes on my vertical blind?
A: Follow this process:
Q: What tools do you recommend for ordering and mounting a headrail?
A: Basic household tools are needed such as; a steel tape measure, a screwdriver set, a cordless drill and a drill / driver set, fasteners to attach the brackets, and wall anchors (if needed).
Q: How do I install my new headrail?
A: You can find all of our instructions here.
To order other blind parts and string, visit Fix My Blinds by clicking on the logo below: