We extend the following warranty to the original purchaser of our products with proof of purchase.
What is covered:
- Materials and operating mechanisms are covered for 1 year.
- Manufacturer defects (reported within 90 days).
- Shipping damage (reported within 7 days).
What is not covered:
- Variations in materials of products not ordered at the same time.
- Natural color changes to materials that take place over time.
- Broken carrier stems (after 30 days).
- Product failure due to any of the following:
- Improper installation or operation
- Misuse or abuse
- Normal wear and tear
- Damage from heat, sunlight, moisture, pets or insects
Warranty Issue Resolution:
- Replace or Repair: If the product falls within the warranty period and was mis-made, is defective, or has shipping damage, we will replace or repair it at no charge, including shipping costs. We will determine, at our discretion, whether the product will be replaced or repaired.
- Shipping Costs: After 90 days, the purchaser is responsible for any shipping costs to us, associated with warranty repair. We will cover all shipping costs back to the purchaser.
Resolution Procedures: Call us at the number on our contact page here. Please provide your name, order number, and order date.
This warranty takes the place of all other stated warranties, whether written or oral. In no event shall we be liable for incidental or consequential damages that may result from any defect in product or breach of this warranty. This warranty gives you specific legal rights and may also include other rights which may vary from state to state.